Terms and Conditions

The information contained in this website is for general information purposes only. The information is provided by Onday Real Estate LLC (“Onday”) and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Onday. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Onday takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

1. Privacy Policy

   This Privacy Policy describes the modalities and purposes through which Onday carries out the processing of its Users’ personal data (the “data”). This Privacy Policy in UAE is provided to Users pursuant to and in compliance with the Federal Law No. 2 of 2019 on the Protection of Personal Data (the “Data Protection Law”).The UAE Data Protection Law in Article 2 has defined the personal data as “any information that relates to an individual and by which that individual can be identified, directly or indirectly, including, but not limited to, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual. This Privacy Policy refers only to the Site and the processing of personal data carried out by Onday, without any extension to the data processing operations carried out by other websites visited by the User by links, in relation to which Onday does not take on any responsibility.

2. Data Controller

   The Data Controller is the company Onday Real Estate LLC, based in Dubai (UAE).

3. Collection and use of personal information

   When you visit our website, make an enquiry, order publications or request information, you may be asked to provide some personal data such as your name, address, telephone number, passport copy, title deed and e-mail address. In the event you decide to provide personal data, this policy will apply.

   We use your personal information to provide you with our products and services, respond to your inquiries, personalize your user experience, administer your account, and send you promotional communications. We use your personal information to improve our products and services and for internal purposes, such as data analytics and compliance with our legal obligations.

   We may also collect information about your use of our website and services, including your IP address, browser type, operating system, pages visited, location information, and other log information.

   An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognise and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct web site trend and performance analysis. We obtain personal information about you only if you choose to provide it, such as contact information to register for certain services. In some cases, you may have previously provided your personal information to Onday (if, for example, you are a former employee).

   We may share your personal information with third parties who assist us in providing our products and services, including hosting service providers, payment service providers, and marketing service providers. We may also share your personal information when necessary to comply with applicable law, respond to a court order, or protect our legal rights.

   At the same time, by using our website, you agree that personal data and information you provide, such as name, email address, and other relevant information, will be collected and stored in our database. This data will be used in accordance with our Privacy Policy for its intended purposes, which may include processing orders, sending service-related communications, and analyzing user trends. We are committed to protecting the privacy and security of your data in accordance with applicable laws

4. By registering and/or submitting personal information to Onday, you are also agreeing to the use of this information in accordance with this Policy.

   Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by applicable law or professional standards. For example, if you register on our web site and provide information about your preferences, we will use this information to personalise your user experience.

5. Cookies

   A cookie is a small piece of data or message that is sent from an organisation’s web server to your web browser and is then stored on your hard drive. Cookies cannot read data off your hard drive or cookie files created by other sites, and do not damage your system. Onday uses cookies to monitor the performance of our website and to improve user experience. If you choose not to accept our cookies, some of the features of our site may not work as well as we intend. Cookies are commonly used by websites to remember some aspect of your current or previous visit. This could include things like the choices you’ve made or preferences you’ve chosen during your visit. Websites commonly do this in order to improve or tailor your current and future visits to that site or other related sites. One example may be when you visit a site that you have been to before, that site may use a cookie to check what information you’ve looked at previously to get an idea of the topics that may be of interest to you. The information stored in a cookie can only be read by the website that placed the cookie or other sites that it has agreed to share information with.

   What types of cookies do we use?

   We use the following types of cookies on our website:

   Essential cookies: These cookies are necessary for the basic functioning of our website and cannot be turned off in our systems.

   Performance cookies: These cookies allow us to collect information about how our website is used, such as the pages you visit most frequently and any error messages you may receive. We use this information to improve the performance and user experience of our website.

   Functionality cookies: These cookies allow us to remember choices you have made on our website, such as your preferred language, and to provide a personalized experience.

   Advertising cookies: These cookies are used to deliver more relevant ads to you and your interests. They are also used to limit the number of times you see an ad and to measure the effectiveness of an advertising campaign.

6. Our policy on cookies

   Our policy is to use cookies only to improve the way we do business with you or when they’re essential to the way the site works.

   The types of activities we may use cookies for are to:

   • To find out how people use our sites, such as how often they visit, which pages they go to, and which links they click on, so that we can improve our websites.
   • To help us to provide relevant information, such as details of products, services and other information that you may be interested in.

   We do not use any cookies to store any personal data or other data that could be used to identify you as an individual.

7. How to turn off cookies

   You can turn off cookies in your browser settings. If you do turn them off, it is important to remember that you may not be able to use all of the services on our websites.

8. Compliance with laws and regulations

   Onday maybe required to disclose personal information in response to requests of government or law enforcement agencies or where disclosure is required by applicable laws, court orders, or government regulations. These disclosures may also be needed for data privacy or security audits and/or to investigate or respond to a complaint or security threat.

9. Choices

   You are not required to submit any personal information to Onday online, but certain personal information maybe required for you to receive additional information about our services. Onday may also ask for your permission for certain uses of your personal information, and you can agree to or decline those uses. If you opt-in for services or to receive communications from us, you will be able to unsubscribe at any time by following the instructions included in each communication. Where you unsubscribe from a service or communication, we will try to remove your information promptly, but may require additional information to process your request.

   All the documents you will upload will be used only for the purpose carry on by Onday and shall be removed upon simple request.

10. Accuracy

    Personal information will be maintained as completely, accurately and up-to-date as possible. You are encouraged to review, correct and update personal information. You can also make a request to update or remove information about you by contacting[email protected]and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.

11. Your rights

    If Onday processes personal information about you, you have the following rights:

    • Access and correction: “Subject Access Request” grants you the right to have access to that data. If Onday agrees that it is obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
    • Object to processing: If we are not entitled to process and use your personal information, you have the right to object and not permit it to be used any more.
    • Other Rights: in addition, you may have rights to have your information deleted if we are keeping it too long, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form.

    You can make a request or exercise these rights by contacting Onday at [email protected] and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards

12. Information security

    Onday has reasonable security policies and procedures in place to protect personal information from unauthorised loss, misuse, alteration, or destruction. Appropriate physical and electronic measures are also used to help ensure that personal information is secure. To the best of our ability, access to your personal information is limited to those who require the information to fulfil their job responsibilities. Those individuals who have access to the data are required to maintain the confidentiality of such information. However, despite our best efforts, security cannot be absolutely guaranteed against all threats.

13. Retention of personal information

    Personal information will not be used or disclosed for purposes other than those for which it has been collected, except with your consent or as required by applicable law. We do not share personal information with unaffiliated third parties, except where necessary for legitimate professional and business needs, to carry out your requests, and/or as required and permitted by applicable law or professional standards. We also make reasonable efforts only to retain personal information so long as it is necessary to comply with your request and to delete personal information if you ask us to do so.

14. Changes to this policy

    Onday may modify this Policy from time to time to advise of changes to our current privacy policies and practices. When changes are made to this Policy, the date of the update will be provided on this site, so we encourage you to review our site periodically for changes.

15. Policy questions and enforcement

    Onday is committed to protecting the online privacy of your personal information. If you would like access to or a copy of the personal information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact at [email protected]. We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies, please let us know.
    Complaints will be dealt with by the Data Protection Officer and will be responded to within 30 days at the latest. If you are not satisfied with the way your complaint was handled, you may be able to refer your complaint to your local data protection regulator.

16. Registered office address:

    Onday Real Estate LLC

    1101, API Trio Office tower, Al Barsha, Dubai

    You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Policy Statement.

17. Inaccuracies and Corrections

    We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies, please let us know by contacting us at our registered office.

18. Modalities of data processing

    The data is processed mainly with electronic, computerized and automated means, for the period of time which is strictly necessary to seek the purposes for which it was collected. Onday processes the data in compliance with the law, adopting adequate security measures able to prevent non-authorized accesses, dissemination, non-authorized alteration or destruction of the data.

19. Personal data undergoing processing

    ONDAY receives and collects, through the Site, information related to the Users visiting its pages and using the services offered by the Site. Onday will collect and process the following information.

20. Web-browsing data

    When the User browses through the Site, the latter collects certain information such as the pages visited, the links and/or buttons clicked by the User, the date and hour of the access, the User’s IP address, the browser used the operative system used (so called “web-browsing data”). Said data, for its nature, in certain cases could allow to identify the User, also by means of elaborations and connections with third party data. However, Onday uses said data exclusively to obtain statistical and anonymous information about the use of the Site, for purposes strictly related to the control of its correct running. The data may also be used for the ascertainment of liabilities in case of IT crimes in damage of the Site.

21. Data retention

    Personal data are processed for the time necessary to provide the services requested by the User and for the performance of related and instrumental activities and are deleted upon the termination of the purposes for which they were collected and processed.

22. Amendments to the Privacy Policy

    ONDAY may amend, from time to time, this Privacy Policy, by publishing the amendments on the Site. We invite Users to check periodically such updates. In case the amendments are particularly meaningful, Onday may communicate them to the User by means of a different channel (e.g. by sending an email).